π
Working remotely and often in
B E R L I N | M U N I C H | L O N D O N
Validating assumptions, mental models and reality check through workshops: product vision, value proposition, design studio, design principles etc.
Testing to learn and improve. Creating guidelines and written scripts for user interviews both B2B and B2C. Conduct and evaluate user research:
β interviews
β surveys
β Hotjar, Playbook UX
β collab with targeted user recruiting partners
Providing UX recommendations based on gathered qualitative and quantitative data to inform UX and business decisions
Reporting findings in Miro (Wall of Justice), User empathy maps etc.
Creating deep dive reports in Google Slides, supported by diagrams and infographics
Defining product scope and priorities for development: short-term, mid-term, long-term
UX deliverables:
β user personas
β user / customer journeys
β user empathy maps
β process flows
β site maps
β wireframes
β low-fidelity UI design
β prototyping in Figma and InVision
β Various workshop formats where Iβll help you understand the chances and obstacles, help you decide, or pivot. But far and foremost, to bring stakeholders to one table so everyoneβs involved in developing the product/service.
β Collaborative and empathic leading β inspiring your team, mentoring
β Adaptable UX strategy process based on my experience, constant learning and gathering knowledge from the best (e.g. IDEOβs Leading Complex Projects course).
Client | deutsche telekom ag
Client | E.ON
Data Innovation & Monetisation
Most of my work is on NDAs and that’s great for the business, but not so good for an online portfolio.